OLDER News
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September 2007
CTS Opens New Location in North Somerset
We are pleased to welcome Jeff Eastmond to the team. Jeff has just completed his training at the international training class held prior to our European Conference. Jeff will be running his business from Cleveland, North Somerset.
August 2007
CTS Opens New Locations in Ramsgate and Swansea
We are pleased to welcome John Stewart who has just completed his training in our UK Head Office in Filey, North Yorkshire. John will be running his business in Ramsgate, East Kent.
Also starting a new business is Nick Williams. Nick wil be operating his business from Swansea in South West Wales.
March 2007
CTS European Conference Details Announced
This years conference has now been booked for Saturday and Sunday 8/9 September 2007 The venue is The Gatwick Worth Hotel which is situated next door to Gatwick Airport with plenty of parking included.
We are delighted to announce that we have again managed to persuade along DAVID OVERTON who some of you will remember from one of our Leeds conferences. David works for Microsoft UK and is generally known as the SBS guru, but that is not all he can talk about. You can read more about David and follow his thoughts in his blog at http://uksbsguy.com/blogs/doverton
More details will be announced as plans progress.
April 2007
CTS Opens New Locations in Enfield and Gravesham
We are pleased to welcome Reshma Persand who has just completed his training in our UK Head Office in Filey, North Yorkshire. Reshma will be running his business in Enfield, North London.
Also starting a new business is Dave Holmes. Dave wil be operating his business from Gravesham in Kent.
March 2007
CTS Opens New Location in Huddersfield
We are pleased to welcome Cameron Hird who has just completed his training in our UK Head Office in Filey, North Yorkshire. Cameron will be running his business in Huddersfield,West Yorkshire.
Cameron has worked in the I.T industry for 20 years and began as a software developer in mainframe programming using COBOL and followed a traditional career path through analysis, design and team leading. He has just completed his Comptia A+ course and is excited about the new challenges ahead.
January 2007
Another 3 Join the Team
Gordon Munro will be operating his franchise in the most northerly part of Scotland. Contin is a small village just north of Inverness, and Gordon wioll be operating as CTS-Highland. Gordon, with his family, has recently returned to the family home and is taking over the "The Smiddy" which his father ran until he retired at 80 !!. Gordon has started to convert "The Smiddy" to a coffee shop/ internet café and service centre. As he is situated on the main road north it is anticipated that his business will get off to a flying start.
Bill Rolland is another Scotsman returning to his roots, after having worked in the IT industry in Germany and with Siemens at the BBC in England for some years. Bill has realised "there is no place like home" and has set up his franchise in the North West of Glasgow.
Steve Richards is another who has decided to move home, after working in England and overseas with the RAF however this time it is Wales he will be operating in. Steve has set up his franchise in Conwy in North West Wales. Steve's last job was as a network manager for Trafficmaster PLC.
We are confident that all three will be a valuable addition to our team and we look forward to working with them.
September 2006
Another Successful European Conference
Computer Troubleshooters held their annaual conference in Edinburgh with delagates from the US, Australia, Austria, Bulgaria, Holland, Ireland the UAE, Morocco and of course the UK.
The main topic at this years conference was the announcement of the new TOPS Operation Performance System and B.E.S.T (Business Enhanced Support Technology).
The TOPS (Operating Performance System) has been developed for Computer Troubleshooters to allow their franchisees to operate their businesses using the latest on line technology incorporating a CRM facility and unique Computer Troubleshooters Work Cycle.
The B.E.S.T (Business Enhanced Support Technology) is a revolutionary new approach to the traditional Computer Troubleshooters business model, based on managed services concepts, B.E.S.T. allows our franchisees to provide a higher level of service.
Both of these new initatives were received with enthusiasm by all attendees who are looking forward to implementing them.
August 2006
Another 3 Join the Team
June 2006
CTS Announce Conference sponsorship deal with AVG
AVG UK the well known Anti Virus company has committed to be a major sponsor of this years Computer Troubleshooters Conference to be held in Edinburgh in September.
May 2006
Ian Returns from Tenerife to Open his Franchise in Wearside
Ian Roberts has just returned to his native North East to start his Computer Troubleshooters business, Ian was in charge of the IT in a large holiday complex on the island. Although he enjoyed his time there he was home sick for the cold and damp of the north east, or more than likely ,I suspect it was the beer he was missing .
April 2006
New additions to the UK team
Charlie Moncrieff
has just completed his training at Filey and will be operating his
franchise in the West of Edinburgh. Charlie has over 20 year’s
in computer build, upgrades and repair.
Also experienced in Microsoft Word, Excel and PowerPoint, Windows
95, 98, 98SE, 98ME, Windows NT, Currently installing SBS 2003 also
in office/home networking, Wireless networking, can wire, test and
install Cat5 cabling.
Phil Poole and Dave Thomas have just opened their new business in London in the districts of Bromley and Croydon, they will be working in partnership in their new business Dave handling the technical aspects of the business and Phil the management. They both come from a corporate back ground and are looking forward to the challenges that this different business environment will bring.
Keith Powney
who has just returned to these shores after having lived among the
Aussies for 30 odd years will be operating his business in Kent
very close to the English channel , which he finds handy to skip
across and buy the wonderful Aussie wine's he so much favours, at
a very much reduced price I may add.
He is looking forward to starting a new chapter in his life.
We look forward to working with all of them and wish
them every success.
January 2006
The venue for this years European Conference has been announced as The Royal Terrace Hotel in Edinburgh, http://www.royalterracehotel.co.uk, the Scots are well known for their hospitality so this years conference promises to be the best yet. I understand there are some rooms in the hotel which are haunted. The dates have been confirmed as the 16th and 17th September
January 2006
We are happy to welcome Daron Fisher to team UK of the Global family of Computer Troubleshooters. Daron will be operating his franchise in North East Worcestershire, his backgroup in PC support and his affiable nature will assure him of success. Welcome Daron.
December 2005
Success Story
Please follow link to read about Steve Rice CTS - Tonbridge.
http://www.franchisedirect.co.uk/successstories/comptroub.htm
November 2005
We would like to welcome Barry Sutcliffe and Peter Short to our family of world wide Computer Troubleshooters. Barry will be opertaing in the North Yorkshire Moors and Cleveland and Peter will be operating in Central Meryside. We wish them both well.
November 2005
European Conference returns to Leeds
This years European conference returned to Chevin Lodge Hotel, Otley, Leeds , representatives from Blue Talk, Allied Westminster, Brigantia, Zxyel and CTS Software Design held sessions encompassing various topics including VOIP and a HOT SPOT solution. It was announced that CTS Software Design had completed the 1st version of their CRM bespoke software for our franchisees. Group workshop sessions were organised with the remit of compiling an additional service plan which would allow a franchisee to enhance the array of successful plans on offer.
It was also announced that CTS were nearing the completion of their rebranding research and the results will be published in December 2005.
August 2005
New Service Centre opens in Wigan
Kevin Belk owner and operator of CTS - Wigan who has been operating his franchise from his home office has found that due to the volume of business he has had to move to bigger premises and has opened a service centre, he is being helped out by his very able daughter Jennifer.
May 2005
New CTS vehicle for Wales
David Benjamin our Troubleshooter in South East Wales has just purchased a new vehicle.
March 2005
Service Centre Opens in Tonbridge
Steve Rice owner and operator of CTS - Tonbridge who has been operating his franchise from his home office has found that due to the volume of business he has had to move to bigger premises and has opened a service centre.
February 2005
Spotlght on Paul John CTS - Gosport
After serving in the Royal Navy as a communicator
for 22 years I hit Civvie Street in September 2000 looking to work
in the IT industry. Over the following three years I built up my
experience in a variety of ways, so that by the time I was made
redundant in 2003 I had the confidence to go it alone. I wanted
to set up a computer business and came across Computer Troubleshooters
on the internet. It appealed to me because it was a relatively low
cost franchise and when I checked it out I was impressed by the
enthusiasm of other franchisee’s. With the backing and support
of my wife Pauline and children Daniel and Ceri I felt confident
to give it a go.
And so : Computer Troubleshooters – Gosport was born in November
2003
If there is one thing that having to make your own money teaches you, it’s getting out there and selling yourself and your capabilities.
Recently my 20 yr old son Daniel has joined me in the business. Daniel has always shown an aptitude for computers and is provingto be a big asset.
We have recently opened a service centre as seen in
the above photograph and business keeps going from strength to strength.
Tom Triggs and Nick Moorehouse who will be operating the franchise
in the Isle of Man , for non UK readers the Isle of Man is situated
on an Island off the west coast of England. The country is an internally
self-governing dependent territory of the British Crown, it is a
tax haven and home to many "off shore" Investment companies.
Tom has been involved it the IT industry for 22 years his experience
is extensive and varied. He is an Accredited Consultant for the
Business Support Service of the Isle of Man Department of Trade
and Industry. Nick come from a background of Marketing , we are
sure this combination is a recipe for success.
Kevin Belk will operate as CTS - Wigan , Kevin's experience is mainly
of the installation and administering networks on NT4, W2K etc. His
last role was as IT Manager for the UK office of the American International
Group (AIG).
Subbu Subburaj M.Sc Ph.D has started his new business in Kingston-upon-Thames. Subbu has worked with many software systems designing
and developing scientific applications, primarily automation and
data acquisition system development for pharmaceutical R&D centres.
His experience also extends to hardware and network installations.
We wish them every success and look forward to seeing their businesses
blossom.